How long until my first trip is live?
Under a day. Add your logo and colour, load your programme, send one link. There is no implementation project and no onboarding fee on Operator or Pro.
Do my guests need to install anything?
No. Klikka is a web app they add to the home screen. No App Store review, no update cycle, and nothing to download in an airport on patchy wifi. Guests join through a link, a short join code or a QR code, because every invitation arrives inside a messaging app.
Can I run more than one brand?
Yes, on Concierge. Each brand gets its own logo, colour and slug, and the Klikka "Powered by" line is removed entirely.
Who owns the guest data?
You do. For the trips you run, you decide what is collected and why, and we process it on your instructions and export it on request. Wingman is the one exception worth stating plainly: because we set how the safety escalation works, we are responsible for that processing alongside you rather than purely on your behalf. It is described in full in the privacy policy.
What happens to my data if I stop paying?
Your trips stay readable for 30 days and you can export everything at any point in that window. Nothing is deleted without notice.
What does Wingman do in a real emergency?
It assists. It alerts your nominated contacts, records a timestamped log and surfaces the nearest venue's phone number and a map link. It is not an emergency service, it does not contact the emergency services on your behalf, and it never replaces calling one.